When is the best time to ask the questions you need answers to?
One of the most powerful features is integrating surveys into your businesses processes using workflows and automation. Once you set up a re-occurring survey you can monitor your results over time to see if your performance is getting better or worse in the eyes of your respondents. You can also tie-in many other automated processes based upon survey results like follow-ups tasks, thank you emails or even trigger off a campaign if it makes sense.
Leveraging this capability can help bring your business to another level.